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privacy policy

This Privacy Policy governs the manner in which ART STAR ENTERPRISE collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.rawdenimhouse.com website (“Site”). This privacy policy applies to the Site and all products and services offered by ART STAR ENTERPRISE. We take our responsibilities under applicable privacy laws and regulations (“Privacy Laws”) seriously and are committed to respecting the privacy rights and concerns of all Users of this website (the “Site”) (we refer to the Site and the services we provide as described in our Site collectively as the “Services”).

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

When We Collect Personal Information

We will/may collect personal data about you:

(a) when you register and/or use our Services or Site, or open an account with us;

(b) when you submit any form, including, but not limited to, application forms or other forms relating to any of our products and services, whether online or by way of a physical form;

(c) when you enter into any agreement or provide other documentation or information in respect of your interactions with us, or when you use our products and services.

(d) when you interact with us, such as via telephone calls (which may be recorded), letters, fax, face-to-face meetings, social media platforms and emails;

(e) when you use our electronic services, or interact with us or use our services on our website. This includes, without limitation, through cookies which we may deploy when you interact with our website;

(f) when you carry out transactions through our Services;

(g) when you provide us with feedback or complaints;

(h) when you register for a contest; or

(i) when you submit your personal data to us for any reason.

What Personal Information Will We Collect?

The personal data that we may collect includes but is not limited to:

  • name;
  • email address;
  • shipping address;
  • billing address;
  • bank account and payment information;
  • telephone number;
  • any other information about the User when the User signs up to use our Services or website, and when the User uses the Services or website, as well as information related to how the User uses our Services or website; and
  • aggregate data on content the User engages with.

How We Use Collected Information

ART STAR ENTERPRISE may collect and use Users personal information for the following purposes:

To improve our Site
We may use feedback you provide to improve our products and services.

To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order.

To run a promotion, contest, survey or other Site feature.

To send Users information they agreed to receive about topics we think will be of interest to them.

To send periodic emails
We may use the email address to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related products or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

(collectively, the “Purposes”).

Do We Disclose The Information We Collect From Our Visitors and Users to Outside Parties?

In conducting our business, we will/may need to disclose your personal data to our third party service providers, agents and/or our affiliates or related corporations, and/or other third parties, whether sited in Malaysia or outside of Malaysia, for one or more of the above-stated Purposes. Such third party service providers, agents and/or affiliates or related corporations and/or other third parties would be processing your personal data either on our behalf or otherwise, for one or more of the above-stated Purposes. Such third parties include, without limitation:

(a) our subsidiaries, affiliates and related corporations;

(b) other users of our Site for one or more of the above-stated Purposes;

(c) contractors, agents, service providers and other third parties we use to support our business. These include but are not limited to those which provide administrative or other services to us such as mailing houses, telecommunication companies, information technology companies and data centres;

(d) a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal data held by us about our Service Users is among the assets transferred; or to a counterparty in a business asset transaction that we or any of our affiliates or related corporations is involved in; and

(e) third parties to whom disclosure by us is for one or more of the Purposes and such third parties would in turn be collecting and processing your personal data for one or more of the Purposes.

This may require us, among other things, to share statistical and demographic information about our Users and their use of the Services with suppliers of advertisements and programming.

For the avoidance of doubt, in the event that Privacy Laws or other applicable laws permit an organisation such as us to collect, use or disclose your personal data without your consent, such permission granted by the laws shall continue to apply.

Third parties may unlawfully intercept or access personal data transmitted to or contained on the site, technologies may malfunction or not work as anticipated, or someone might access, abuse or misuse information through no fault of ours. We will nevertheless deploy reasonable security arrangements to protect your personal data as required by the Privacy Laws; however there can inevitably be no guarantee of absolute security such as but not limited to when unauthorised disclosure arises from malicious and sophisticated hacking by malcontents through no fault of ours.

Third Party Werbsites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to This Privacy Policy

ART STAR ENTERPRISE has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Address:
Raw Denim House
Lot373 Tingkat Atas,
Jalan Dato’ Haji Hussin,
22000, Jerteh,
Terengganu.

This Privacy Policy was last updated on 12/8/2020